446 in transit

Yesterday was a transition, and I don't have a lot to say about it. In the future, I think I need to learn to take days off from this.

But not yet. 

The other day Deb and I had a conversation about what we'd do if we spotted an alligator near us.

The answer is, get a little closer so you can get a better photo.

Whoever made this sign was probably thinking about equality. Equal representation. But the results are funny. They turned a pandemic into a sixth grade dance. 

Airport design must be really hard. None of the airports I went through yesterday were convenient. But here's a little note for SFO: one of the easiest ways to satisfy customers is by giving them clear expectations of the service they will receive. If you have a monitor saying your automated tram runs every four minutes, don't make customers wait fifteen minutes in your drafty, no walls station. You only piss them off. I know how to tell time. Instead, tell me the next tram is in X minutes, and maybe give an alternative, like how long it would take to walk.

Anyway, made it home.


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